Question 1

How can I order?

Accepted Answer

Contact us via the contact form or email and tell us about your ideas, preferred sizes, finish, and configuration.
We will discuss all details with you and help you create the perfect setup for your needs.
You will receive a personalized quote based on your specifications.
Once the quote is approved and the deposit is received, we begin building your drum set.
During production, we keep you updated on the progress.
After final quality inspection, your drum set is carefully packed and shipped to you. Or you are welcome to collect it personally from our workshop.
Every DR Customs drum set is handcrafted to order and built according to your individual requirements

Question 2

Can I order a custom shell made for me?

Accepted Answer

Oh Yes! We can build whatever shell you want. 
Bubinga, Maple, Birch, Beech, Mahogany, Walnut, Oak and many more. 
You can also combine the different woods.

Question 3

Other Finishes?

Accepted Answer

You don't see the finish you like? No Problem, contact us we offer unlimited finishes.

Question 4

Turnaround times?

Accepted Answer

Average turnaround time for all custom orders is about 4-5 Month after payment and order approval & depending on the specs.

Question 5

International shipping?

Accepted Answer

Yes, we ship world wide

Question 6

HQ visit?

Accepted Answer

Yes, but Appointments by request

Question 7

Payment options?

Accepted Answer

Bank tranfer, PayPal direct or pay via installments , Klarna (Play now Pay later), ApplePay, G-Pay

Question 8

What makes your drums better?

Accepted Answer

The simple answer is passion, experience, and attention to detail.
As drummers ourselves, we understand what musicians expect from a professional instrument. Combined with years of woodworking experience, this allows us to build drums that not only look exceptional but also deliver outstanding sound, reliability, and craftsmanship.
Every DR Customs drum is handcrafted with great care. From shell preparation to final assembly, we focus on precision, quality, and functionality at every stage of the build process.
We don't build drums in mass production - each instrument is individually crafted to meet the highest standards and provide a unique playing experience.

Question 9

Which Drumheads?

Accepted Answer

Standard Heads from EVANS 
 
Toms & Floortoms - G2 & G1 Coated 
Bassdrum - EMAD & EQ3 
Snare - G1 Coated & Hazy300
 
If you want other heads - please ask.

Question 10

What's included on a drumkit?

Accepted Answer

Heads, Floortom Legs & RIM System

Call Us Now! (+49) 09104 8243003

FAQ

Frequently asked questions

How can I order?

Can I order a custom shell made for me?

Other Finishes?

Turnaround times?

International shipping?

HQ visit?

Payment options?

What makes your drums better?

Which Drumheads?

What's included on a drumkit?

DR Customs

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Possible payment methods

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