FAQ

Frequently asked questions

How can I order?


You can order directly from Us or an authorized DR Dealer




International shipping?


Yes, we ship world wide




Payment options?


Bank tranfer or PayPal




HQ visit?


Yes, but Appointments by request




What makes your drums better?


The simple answer is care, experience in drumming and specially in woodworking.
Our drums are high end, we are constantly considering quality and utility. All of our drums are made by hand.




Which Drumheads?


Standard Heads from EVANS Toms & Floortoms - G2 & G1 Coated Bassdrum - EMAD & EQ3 Snare - G1 Coated & Hazy300 If you want other heads - please ask.




What's included on a drumkit?


Heads, Floortom Legs & RIM System




Can I order a custom shell made for me?


Oh Yes! We can build whatever shell you want




Other Finishes?


You don't see the finish you like? No Problem, contact us we offer unlimited finishes.




Turnaround times?


Average turnaround time for all custom orders is about 14 weeks after payment and order approval & depending on the specs.





DR Customs 

Phone: (+49) 09104 8243003

E-Mail: Contact(a)drcustoms.de 

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